Store Operations

Keep the everyday work moving.

Behind every storefront is a business to run. Keep orders, fulfillment, customer records, and reporting connected to the store they support.

Hosted commerce is in early access · We’ll confirm setup and launch readiness with you

Orders · #1042
order emails, each one yours to switch on or off
4
shipments and refunds, not just all or nothing
Partial
place for orders, customers and reporting
1
store report to your notification contacts
Weekly
Orders & fulfillment

From placed to packed to on its way.

Every hosted-store order lands in one place with its payment, items and history. Ship it all at once or in parts, and your shopper hears about each step.

  • Full or partial shipments with carrier and tracking number
  • Refund all or part of an order, with the tax reversed
  • Cancel an order and refund it in one step
  • Shoppers see status and tracking in their account
Order emails

The emails shoppers wait for, sent for you.

Order confirmations, shipping updates, refund notices and cancellations go out from your own sender, styled with your brand. Choose which ones send, preview each one, and send yourself a test.

Order confirmationWhen the payment goes through
Shipping updateFor each shipment and tracking change
Refund noticeWhen you refund all or part of an order
CancellationWhen you cancel an order
Customers & reporting

See what’s working, not just what happened.

Sales, orders, average order and conversion for any period, set against the one before. See which products lead, how carts turn into orders, and how much came from your emails.

  • Daily sales against the previous period
  • Carts to checkouts to orders, in one funnel
  • Top products and email’s share of sales
  • A weekly store report in your inbox
AI assist

Find the details. Decide what’s next.

When a shopper asks support for a return or a refund, the AI looks up their real order and turns the request into one you approve or decline. Nothing changes until you say so.

Needs your approval
Refund · order #1042$19.00 “The Guji bag arrived split open. Could I get a refund for that one?” — Maya R. Matched to 1 item in order #1042 Approve refundDecline
Get started

Run the whole store from one place.

Join the waitlist to manage orders, shipping, customers and reporting alongside your storefront and marketing.

Invite only · 30 days free once you’re in · no contract