Billing, your trial and your plan

Your trial

New accounts start with a 30-day free trial once you’re in. Access is invite-only, so join the waitlist if you haven’t had an invitation yet.

Settings → Plan & billing shows when your trial ends, what you’ve used so far, your payment method and past invoices.

What Plan & billing shows

1. 1Store plan: the flat monthly price for your hosted store. There’s no per-order fee on your plan and no platform fee on payments.
2. 2Campaign sends: how many campaign emails you’ve sent against your allowance. Automation emails are unlimited and don’t count.
3. 3AI Catalog: your monthly AI credits for product optimization and how many you’ve used.

If a payment lapses

If your trial ends without a card, or a payment isn’t made, customer emails pause and your storefront closes to new purchases. In most cases shoppers can still sign in to see their existing orders and contact you. Orders that were already paid are always recorded.

As soon as your account is paid up, your store reopens and sending resumes.

Founding pricing (coming soon)

We’ve announced an upcoming founding plan: $99 per store per month, with founding customers paying $79 a month for their first 12 paid months after the trial. It includes 10,000 campaign sends and 500 product optimization runs a month.

This offer isn’t active yet, and your current billing is unchanged until it is. We’ll confirm the details with you before anything changes on your account.

Payment processing fees from Stripe are separate from your Cartmojo plan.